CBE Technologies is a nationally recognized IT Solutions Provider to middle market corporations and government organizations. We hire, train and retain some of the best and brightest people in the industry to ensure we provide our customers with the best products, service and solutions available.

We are currently looking for motivated, enthusiastic individuals to fill the following positions in our Boston, Wilmington, MA, East Providence, RI and Portland, ME offices:

Current Opportunities:
Microsoft Certified Engineers
Cisco VoIP Systems Engineer
Helpdesk Support Representative
Helpdesk Telephony Support Engineer
Customer Service Representatives
Call Center Dispatcher
Field Service Technicians
Van Drivers

Microsoft Certified Engineers
Presently, we have openings in our Boston and Portland, Maine offices for certified Microsoft professionals to guide our clients through installation, integration and migrations to new technologies. Candidates must have a strong background in Windows Server and Exchange. Responsibilities include on-site and remote systems management, support, network evaluations and Internet connectivity. Additional certifications and/or experience in Microsoft Windows Service System and MOSS a plus.
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Cisco VoIP Systems Engineer
CBE Technologies is looking for a Cisco VoIP Systems Engineer. As a Cisco VoIP SE you will be responsible for design, implementation and third level technical support for Cisco Call Manager, Call Manager Express, Unity, and related Cisco VoIP products.
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Helpdesk Support Representative
Helpdesk Support Representative responsible for tracking, troubleshooting and resolving all computer related trouble calls to ensure first call resolution to customer inquiries or problems. Provides first-line phone support to users in problem solving activities using support center tools. Duties involve providing instruction in the use of the various industry software products and applications. Monitors and responds to hardware, software, and network problems utilizing hardware and software testing tools and techniques. Required skills include: Three to five years experience in relevant dedicated help desk customer support environment. Experience supporting desktop technologies including Windows, MS Office, Outlook, Internet connectivity, LAN connectivity and network printing

Must have excellent communications skills and a positive customer service attitude.
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Helpdesk Telephony Support Engineer
Telephony systems engineer with at least 3 years experience working with telephone systems. Cisco or 3Com IP Telephony experience and LAN/WAN networking background a plus. Must be proficient in telephone system administration, call center, and general voice concepts. Must have the ability to remotely troubleshoot and resolve common telephone system configuration issues via phone, VPN, or other remote connectivity methods. Must have a strong voice and good phone presentation. Should have experience using Web tools and databases to research calls when the answer is not readily available. Must be self driven, self motivated and want to make a difference in service delivery. Optional skills with Windows Server and Active Directory a plus.
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Customer Service Representatives
CBE is currently hiring customer service representatives in our Boston office. We are seeking individuals who can handle a fast-paced environment, respond to and resolve discrepancies with customer calls, process orders accurately on a computerized system, distribute/answer communications, and provide support to the sales engineers. Qualified candidate must have excellent interpersonal/communications skills, basic computer skills and a great sense of humor.
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Call Center Dispatcher
CBE is currently looking for seasoned dispatch professionals. The dispatcher will communicate with the field service staff and monitor all of the calls in their area. This position requires strong troubleshooting skills and a people-oriented approach to solving problems as well as willingness to achieve quality service. This is a hands on position in a busy call center. Qualified candidate must have experience in a dispatch or call center environment.
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Field Service Technicians
CBE Technologies has provided comprehensive equipment maintenance and support for computer systems and peripherals since 1984. CBE's field service technicians serve as a lifeline for mission critical systems in every business sector. As an authorized warranty service provider for most major hardware manufacturers, CBE will train you to support equipment from the desktop to the file server and beyond. CBE empowers our field service technicians with a fully automated dispatch and support infrastructure, comprehensive parts inventory, and fleet of service vans fully stocked to resolve most service requests on the first call. When you join CBE, you are in good company. Compaq, Dell, HP, IBM, Apple, Cisco, Seagate, Intel, Wyse and other leading manufacturers have named CBE an elite provider of equipment, service and support. CBE has current openings for seasoned field service professionals in Massachusetts, Rhode Island, New Hampshire and Maine.
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Van Drivers
CBE is hiring drivers for the Boston and Andover offices. An excellent driving record is required, as well as ability to work in a team environment. This is a great opportunity for someone trying to get into the technology industry and work hard.
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