Managed Support Solutions

Our flexible OneSource approach makes sure that your information systems are in step with your business goals. It’s simple. With OneStop-OneView-OnePrice, you get the IT services and support you need so that you can focus on your business and keep your costs under control.

OneStop - from planning and procurement, to professional services and support, to complete turn-key managed services—our professional staff and technology solutions complements your team at any level. We can help wherever you need us, with the exact resources you need, when you need them.

OneView - OneView combines our 24x7 remote management systems, customer support database, and secure web access into a cohesive support portal giving on-site engineers, help desk personnel and you instant access to service records, real-time alerts and account information for better support and collaboration. OneView also allows our IT professionals to remotely monitor, troubleshoot and repair your systems—anywhere, any time.

OnePrice - our OnePrice fee structure makes it easy to know exactly what you’ll be spending for managed services and comprehensive support. Rather than getting paid to fix problems, it’s in our best interest to keep things from breaking in the first place. It also puts us both on the same page—with the mutual objective of keeping you up and running.

Our OneStop Support Solutions Include:

• Managed Anti-Spam
• Managed Firewall Support
• Managed PC Virus and Spyware
• Managed Patch Management
• Managed PC Backup
• Managed Server Support
• Automated Unified Communications
• Help Desk
• PC Hardware Repair
• Server Repair
• Staff Augmentation

Lori Fox – CBE Technologies Provide Managed IT services for the City of East Providence